{"id":11,"date":"2023-05-25T15:28:20","date_gmt":"2023-05-25T15:28:20","guid":{"rendered":"https:\/\/support.visual-store.de\/?page_id=11"},"modified":"2026-05-21T08:08:25","modified_gmt":"2026-05-21T08:08:25","slug":"data-protection","status":"publish","type":"page","link":"https:\/\/support.visual-store.de\/en\/datenschutz\/","title":{"rendered":"Data protection"},"content":{"rendered":"<h2>Privacy Policy<\/h2>\n<p>1. Information on the collection of personal data<\/p>\n<p>We are informing you here about the collection and processing of personal data during the use of our website.<br \/>\nPersonal data includes, for example, name, e-mail address, or IP address. Our website can usually be used without entering personal data.<\/p>\n<p>2. Responsible Entity<\/p>\n<p>Plan-Soft Interior Design GmbH<br \/>\nZw\u00f6tzener Stra\u00dfe 75<br \/>\n07551 Gera<\/p>\n<p>Phone: +49\/0365 551 550 0<br \/>\nE-Mail: info@plan-soft.com<\/p>\n<p>For questions regarding data protection, you can contact this address or the contact details provided in the imprint at any time.<\/p>\n<p>3. Rights of Data Subjects<\/p>\n<p>As a person affected, you have the following rights:<\/p>\n<p>\u2013 Information: You have the right to request information about the data we process concerning you.<br \/>\n\u2013 Correction: You may request the correction of inaccurate or incomplete personal data.<br \/>\n\u2013 Deletion: You can request the deletion of your personal data.<br \/>\n\u2013 Restriction of processing: In certain cases, you can request to restrict the processing of your data.<br \/>\n\u2013 Withdrawal of consent: If you have given us consent to process your data, you can withdraw it at any time.<\/p>\n<p>4. Right to complain<\/p>\n<p>You have the right to lodge a complaint with a competent data protection supervisory authority.<br \/>\nThe contact details for the responsible data protection supervisory authority can be found here: https:\/\/www.tlfdi.de<\/p>\n<p>5. Collection of personal data when visiting our website<\/p>\n<p><em>Server Log Files<\/em><\/p>\n<p>When you visit our website, we automatically collect and store information in server log files, which your browser automatically transmits to us. This data is necessary for operation and technical stability when running the website.<br \/>\nThese are:<br \/>\n\u2013 Browser type and browser version<br \/>\n\u2013 operating system used<br \/>\nReferrer URL<br \/>\n- Hostname of the accessing computer<br \/>\n\u2013 Date + Time of server request<br \/>\n\u2013 IP address<\/p>\n<p>These data cannot be attributed to specific individuals. These data will not be merged with other data sources. The basis for data processing is Art. 6 Para. 1 lit. f GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We reserve the right to review this data retrospectively if we become aware of concrete indications of unlawful use. This data will be stored for 1 year and then automatically deleted.<\/p>\n<p><em>Cookies<\/em><\/p>\n<p>The websites use what are called cookies in part. Cookies do not cause any damage to your computer and do not contain viruses. Cookies are used to make our offering more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and that your browser saves. Most of the cookies we use are so-called \u201esession cookies.\u201c They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.<\/p>\n<p>6. SSL Encryption<\/p>\n<p>This site uses SSL encryption for security and to protect the transmission of confidential content, such as requests you send to us as the site operator. You can recognize an encrypted connection by the change in the browser's address bar from \u201ehttp:\/\/\u201c to \u201ehttps:\/\/\u201c and by the padlock icon in your browser bar. When SSL encryption is active, the data you transmit to us cannot be read by third parties.<\/p>\n<p>7. Translation Service TranslatePress by SC Reflection Media SRL<\/p>\n<p>We use the translation service TranslatePress from SC Reflection Media SRL, registered in Romania, Timis County, Timisoara City, Str. Armoniei, nr 23A, Ap. 46. The service is loaded when the website is accessed, allowing you to change the language to something other than German via the language icon in the website footer. This establishes a direct connection between your browser and the service provider's server when visiting this website. The service thereby receives information that you have visited this website with your IP address. The storage and analysis of the data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in presenting a significant portion of its website in common languages for non-German-speaking visitors. If appropriate consent has been requested (e.g., consent to store cookies), processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; consent can be revoked at any time. You can find further information on this in the service's privacy policy: https:\/\/translatepress.com\/privacy-policy\/.<\/p>\n<p>8. Objection to advertising emails<\/p>\n<p>The use of contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam emails.<\/p>\n<p>9. Storage Duration<\/p>\n<p>Unless a more specific storage period is mentioned within this privacy policy, the<br \/>\nYour personal data with us until the purpose for data processing ceases to apply. If you<br \/>\nassert a legitimate request for deletion or revoke consent for data processing,<br \/>\nwill your data be deleted, unless we have other legally permissible reasons for storing your<br \/>\npersonal data (e.g., retention periods under tax or commercial law); in<br \/>\nIn the latter case, the deletion occurs after these reasons cease to apply.<\/p>\n<p>10. General Information on the Legal Basis for Data Processing on This Website<\/p>\n<p>If you have consented to data processing, we will process your personal data on<br \/>\nBasis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data<br \/>\nprocessed according to Art. 9(1) GDPR. In the case of explicit consent to the transfer<br \/>\ndata processing is also based on Art.<br \/>\n49 Abs. 1 lit. a DSGVO. Unless you consent to the storage of cookies or access to information on<br \/>\nYour consent via your terminal device (e.g., via device fingerprinting) means that data processing will also occur<br \/>\nbased on \u00a7 25 para. 1 TDDDG. The consent can be revoked at any time. Are your data to<br \/>\nnecessary for contract fulfillment or for the performance of pre-contractual measures, we process your<br \/>\nData on the basis of Art. 6(1)(b) GDPR. Furthermore, we process your data if it<br \/>\nrequired for compliance with a legal obligation pursuant to Art. 6(1)(c) GDPR.<br \/>\nThe data processing can furthermore be based on our legitimate interest pursuant to Art. 6 para. 1 lit. f<br \/>\nThe GDPR will be applied. The respective legal bases applicable in individual cases will be detailed in the following<br \/>\nsections of this privacy policy.<\/p>\n<p>11. Recipients of personal data<\/p>\n<p>In the course of our business operations, we work with various external parties. In doing so<br \/>\nis also partially required for the transfer of personal data to these external bodies.<br \/>\nWe only disclose personal data to external entities when it is necessary within the scope of a<br \/>\nContract fulfillment is required if we are legally obligated to do so (e.g., data transfer).<br \/>\nto tax authorities), if we have a legitimate interest according to Art. 6 (1) lit. f GDPR in disclosing<br \/>\nor if any other legal basis permits data transfer. When using<br \/>\nWe only provide customer personal data to contract processors based on a valid<br \/>\ncontract for order processing. In case of joint processing, a contract for<br \/>\njoint processing concluded.<\/p>\n<p>12. Withdrawal of your consent to data processing<\/p>\n<p>Many data processing operations are only possible with your explicit consent. You can provide a<br \/>\nrevoke consent at any time. The legality of the processing carried out up to the revocation<br \/>\nData processing remains unaffected by the revocation.<\/p>\n<p>13. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)<\/p>\n<p>WHEN DATA PROCESSING IS BASED ON ARTICLE 6 (1) (E) OR (F) GDPR<br \/>\nFOLLOWING, YOU HAVE THE RIGHT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR<br \/>\nCircumstances arise for which the processing of your personal data<br \/>\nTO OBJECT; THIS ALSO APPLIES TO ANYTHING BASED ON THESE PROVISIONS<br \/>\nPROFILING. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED,<br \/>\nTAKE NOTICE OF THIS PRIVACY POLICY. IF YOU OBJECT,<br \/>\nWe will no longer process your personal data, as<br \/>\nUNLESS WE HAVE COMPELLING GROUNDS FOR PROCESSING<br \/>\nTO PROVE THAT YOUR INTERESTS, RIGHTS, AND FREEDOMS PREVAIL OR THAT<br \/>\nPROCESSING IS FOR THE ASSERTION, EXERCISE, OR DEFENSE OF<br \/>\nCLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).<br \/>\nWILL YOUR PERSONAL DATA BE PROCESSED FOR DIRECT ADVERTISING,<br \/>\nYou therefore have the right to object to the processing of your data at any time<br \/>\nPERSONAL DATA CONCERNING SUCH ADVERTISING PURPOSES<br \/>\nTO INSERT; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS CONCERNED WITH SUCH DIRECT ADVERTISING<br \/>\nCONNECTION ESTABLISHED. IF YOU OBJECT, YOUR PERSONAL DATA<br \/>\nSUBSEQUENTLY NO LONGER USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION)<br \/>\n(PURSUANT TO ART. 21 PARA. 2 GDPR).<\/p>\n<p>14. Right to Data Portability<\/p>\n<p>You have the right to data that we collect based on your consent or in fulfillment of a contract<br \/>\nautomated processing, in itself or to a third party in a common, machine-readable format<br \/>\nto have it handed over. If you want the data to be transferred directly to another responsible party<br \/>\ndemand, this only happens if it is technically feasible.<\/p>\n<p>15. Inquiry by email, telephone, or fax<\/p>\n<p>If you contact us by email, phone, or fax, your inquiry, including all resulting<br \/>\nthe personal data mentioned above (name, request) for the purpose of processing your request<br \/>\nstored and processed by us. We do not share this data without your consent.<br \/>\nThe processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided that your request relates to<br \/>\nrelates to the fulfillment of a contract or to the performance of pre-contractual measures<br \/>\nrequired. In all other cases, the processing is based on our legitimate interest in<br \/>\neffective processing of inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your<br \/>\nConsent (Art. 6(1)(a) GDPR) if it has been requested; the consent can be withdrawn at any time<br \/>\nrevocable.<br \/>\nThe data you send us via contact requests will remain with us until you ask us to delete it.<br \/>\nwithdraw your consent for data storage, or the purpose for data storage ceases to apply<br \/>\n(e.g., after your request has been processed). Mandatory legal provisions \u2013<br \/>\nin particular statutory retention periods \u2013 remain unaffected.<\/p>\n<p>16. Integration of Real Cookie Banner<\/p>\n<p>We use the consent tool \u201eReal Cookie Banner\u201c to manage the cookies and similar technologies (tracking pixels, web beacons, etc.) used and related consents. You can find details on how \u201eReal Cookie Banner\u201c works at https:\/\/devowl.io\/de\/rcb\/datenverarbeitung\/.<\/p>\n<p>The legal bases for processing personal data in this context are Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used, and the related consents.<\/p>\n<p>Providing personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obligated to provide personal data. If you do not provide personal data, we cannot manage your consents.<\/p>\n<p>17. Integrating the Cloudflare Service<\/p>\n<p>When visiting this website, personal data is processed. The categories of data processed are: technical connection data from server access (IP address, date, time, requested page, browser information). Purpose of processing: provision of the website. Legal basis for processing: legitimate interest which outweighs the rights and freedoms of the data subjects (Art. 6 (1) f GDPR). Legitimate interests in this context: strong economic interest in the secure and functional operation of the technical systems. Data is transferred: to the processor Cloudflare Germany GmbH, Rosental 7, 80331 Munich, Germany. This may also include the transfer of personal data to a country outside the European Union. The transfer of data is based on standard data protection clauses adopted by the Commission according to the examination procedure referred to in Article 93(2) of the GDPR.<\/p>\n<p>18. Contact Form on Our Website<\/p>\n<p>When you contact us through our online form, the following information will be collected:<\/p>\n<p>Company<br \/>\n\u2013 Contact Person<br \/>\n- Email address<br \/>\n\u2013 Phone number<br \/>\n\u2013 general information via message field<\/p>\n<p>The basis for data processing is Art. 6 para. 1 lit. f GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. All data transmitted in this regard will be transferred to us in encrypted form. This information will only be stored and processed within the scope and for the duration of processing the request via the contact form. The storage, processing, and deletion of this information will be carried out in accordance with legal data protection regulations. We secure our website and other systems using technical and organizational measures against loss, destruction, access, modification, or dissemination of your data by unauthorized persons. We do not pass this data on to third parties. No further information about you will be requested, stored, or processed. All data will be deleted at the end of the processing of the request.<\/p>\n<p>&nbsp;<\/p>\n<p>Source: Parts of the text were taken from e-recht24.de<\/p>","protected":false},"excerpt":{"rendered":"<p>Datenschutzerkl\u00e4rung 1. Information \u00fcber die Erhebung personenbezogener Daten Wir informieren Sie hier \u00fcber die Erhebung und Verarbeitung personenbezogener Daten w\u00e4hrend der Nutzung unserer Website. Personenbezogene Daten sind z.B. Name, eMail-Adresse oder IP-Adresse. Die Nutzung unserer Website ist in der Regel &hellip; <a class=\"kt-excerpt-readmore more-link\" href=\"https:\/\/support.visual-store.de\/en\/datenschutz\/\">Read More<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":8,"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":2843,"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/2843"}],"wp:attachment":[{"href":"https:\/\/support.visual-store.de\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}